THEKTTECHCall(250) 353-2173

THEKTTECHServing Kaslo BC

I come to you

Home visits in and near Kaslo, including Mirror Lake, Ainsworth, Balfour, Lardeau and Meadow Creek. A travel charge applies outside Kaslo and Mirror Lake. See travel charges

Professional tech support, right at your kitchen table.

I come to your home and fix your Mac or Windows computer, phone, printer, network or TV. Then I show you how it all works, step by step.

Call (250) 353-2173

Not sure if I can help? Call and ask, or send me a request.

  • Home visits
  • On-call service
  • Clear explanations
  • Price agreed first

What I can help with

Don’t see your problem here? Call and ask.

  • New computers and phones

    Setting up a new laptop, desktop or phone.

  • Mac and Windows support

    Fixing slow computers and Mac or Windows problems.

  • Printers and scanners

    Getting them installed and working.

  • Wi-Fi and networks

    Fixing Wi-Fi, router and network problems.

  • Email and passwords

    Setting up email, accounts and passwords.

  • TVs and tech appliances

    Smart TVs, streaming and most general tech appliances.

  • Photos and files

    Moving them between your devices.

  • Learning your tech

    Showing you how, at your own pace.

  • Small businesses

    Basic computer help for local businesses.

On-call service available for tech issues. When something stops working, call me.

Hardware support is limited. I have no stock, products or hardware warranties.

Skip the drive to Nelson.

You shouldn’t have to travel to get a printer connected, a laptop set up, or your Wi-Fi working again. I come to you.

Taking it to a shop in NelsonAbout 137 km and nearly 2½ hours, there and back
Calling meNo driving. I come to your door.
The road from Kaslo to Nelson
  1. Kaslo0 km
  2. Ainsworth19 km
  3. Balfour37 km
  4. Nelson68 km

How it works

  1. Call me

    Tell me what’s wrong, in your own words. No computer terms needed.

  2. We pick a time

    I come to your home. You have nothing to carry.

  3. We fix it together

    I fix the problem and show you what I did. Ask anything.

Clear pricing

Small jobs

$30

Up to 30 minutes.

Longer jobs

$65 an hour

Charged in 15-minute steps.

What a visit costs in Kaslo

½ hour
$30
1 hour
$65
1½ hours
$97.50
2 hours
$130
  • Price agreed before I start
  • Homes and small businesses

Where I go

Here is the travel charge for each area.

Kaslo and Mirror Lake
No charge
Ainsworth and nearby
$25
Balfour, Lardeau, Meadow Creek
$50, one-hour minimum
Argenta, Johnsons Landing, New Denver, Silverton and elsewhere
Call and ask
Portrait of Simon Jakl

Simon Jakl

Owner and technician

I’m a professional software developer. I build engineering software used by structural engineers, and I bring the same care to your home.

  • Studied at Mount Royal University for 5 years
  • Local for over 13 years
  • A friendly, family business

My promise to you

  • I will never phone you out of the blue to say your computer has a problem.
  • I will never ask you to pay with gift cards.
  • I will never ask for your banking password.

If someone calls and does any of these things, hang up. Then call me.

Let’s get it sorted.

Call (250) 353-2173

Send me a request

Tell me what’s going on and I’ll get back to you as soon as I can.

Please don’t send passwords or banking details. I only use this to answer your request.

HelpClose

Need a hand?

Send me a request and I’ll reply as soon as I can.

Send me a request

Prefer email? simonjakl00@gmail.com

Prefer to talk? Call (250) 353-2173
Or (403) 708-7173